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Section 4 of 6
Pathway 1: Managing complexity

Managing complexity

The 4 capabilities shown as 4 sections in a circle. Capability 3 which is managing complexity, is highlighted.

Managing complexity as a practice supervisor

Managing complexity is a critical skill for practice supervisors in children's social care. This is because you often need to:

  • navigate intricate systems
  • make decisions in uncertain situations
  • balance competing priorities

See examples of what that might look like when you manage complexity in relation to the following:

Knowledge and skills 

Stay up to date and lead by example by: 

  • staying current with the latest research and best practices 
  • modeling expertise in child and family social work 
  • you guiding your team with evidence-based decisions, encouraging a culture of learning and growth 

Decision-making

Manage risk by:

  • critically evaluating data
  • spotting patterns
  • balancing risk to make informed, timely decisions while supporting the team to understand a family’s needs and risks
  • facilitating safe, child-centred decision-making 

Case discussion and supervision

Guide complex case discussions through:

  • reflexive supervision
  • supporting your team to manage challenging family dynamics, encouraging them to: 

Evaluation 

Thoroughly evaluate practice by:

  • supporting supervisees in understanding and evaluating their practice
  • focusing on how the flow of work reflects a child’s journey through the system, ensuring a continual review of practice effectiveness

Over to you

Take 5 minutes to reflect on the behaviours above and respond to the following questions:

  • In which are you strongest and why?
  • Which do you think you most need to develop?
  • What are some actionable steps you could take to do so?

You can use the ‘managing complexity as a practice supervisor’ section in your 4C leadership capability framework action plan for this activity.


The resources have been developed by Frontline in collaboration with DfE.
Published: 30 January 2025
Last updated: 30 January 2025