Increasing wellbeing with workplace initiatives
Tools to improve wellbeing in the workplace, including supporting staff experiencing trauma.
These tools are for:
Adopt a holistic approach when planning wellbeing interventions at organisational and individual levels. This should consider different aspects of wellbeing, including collective and social wellbeing, personal values and principles, and individual growth.
Check that you have thought about the difference your workplace initiative will make, and how you will measure this.
This perspective offers a more inclusive and nuanced understanding of wellbeing, addressing multiple factors contributing to a healthy workplace environment. Consider how well your organisation currently includes each factor in the following areas.
The following section sets out how you could improve wellbeing through workplace initiatives.
You could think about:
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Moral injury is when something happens that conflicts with someone's deeply held values, causing psychological and emotional strain. For example, a social worker advocating for a child's safety may experience internal conflict if legal or systemic constraints return the child to a potentially unsafe environment.
Factors such as organisational culture, workload, and societal shifts can intensify moral distress, as seen during the Covid pandemic.
Social workers are at risk of trauma due to the emotional demands of their job. They deal with traumatic events directly and can also experience secondary trauma and stress.
Heavy workloads, understaffing, limited resources, and red tape can increase trauma for social workers. Social workers may experience ‘primary trauma’ when they are directly impacted by a traumatic event, such as being subjected to violence or anger as part of their practice. Social workers are often exposed to secondary trauma, experienced when hearing about the trauma that others have experienced.
To reduce trauma risks, organisations should consider:
Factors that increase trauma risk in social work include:
A supportive, aware environment boosts both staff wellbeing and effective support for service users.
Employers should recognise how global events can impact employees, especially those from minority groups.
Providing resources, support, and open discussions can help staff manage these stresses and build a caring workplace.
Community Care offers a guide on handling secondary trauma, covering risk factors, impacts, and management strategies.
Points to consider include:
You should ensure everyone knows where to access further support, such as occupational health or counsellors. It is important to offer access to emotional support for staff working remotely.
You can help provide emotional support by:
Supporting social workers to address moral injury involves helping them navigate ethical challenges, make principled decisions, and advocate for supportive organisational change.
Providing accessible psychological support, encouraging informal peer and manager support can help social workers, especially those early in their careers.
You could think about:
Strengths-based approaches should concentrate on the natural strengths and resilience of individuals and communities, emphasising existing resources and skills rather than solely looking at problems. Read more on building trauma-informed organisations and strengths-based support.
For more information on moral injury and strategies for its prevention refer to the report Moral distress and moral injury: Recognising and tackling it for UK doctors.
Although written for doctors, the recommendations are relevant to those working in social care.
Line managers are critical to supporting employee wellbeing.
They can spot changes in attitudes and behaviours that suggest someone is struggling and are often the first point of contact when employees face challenges. It’s essential that managers understand their role in supporting wellbeing and feel equipped to handle it.
The Health and Safety Executive (HSE) provides a range of toolkits to help leaders assess how well they’re preventing stress and building a culture of wellbeing in their teams (see References for links). Developed through research, these tools support managers to self-assess or gather feedback from team members, colleagues, and leaders.
They can also guide training to strengthen leadership skills in promoting wellbeing.
The Line Manager Competency Indicator tool, part of the HSE Management Standards for Stress toolkit, highlights 4 areas of manager behaviour which are essential to prevent and reduce stress:
Reviewing your performance in each of these areas against 12 competencies can help you assess your leadership competencies and highlight where you might improve.
Managers need both guidance and time to support employee wellbeing effectively. While they’re well-placed to embed wellbeing into daily work, managers should not carry this responsibility alone. A systemic approach is essential for creating evidence-based wellbeing practices across the organisation. Some useful websites include:
Social workers value open conversations with leaders. Managers who are trained in active listening, mindful engagement, and ‘strength-spotting’ are better equipped to connect with team members. Supervision should offer a non-judgemental space to discuss stress, burnout, and self-care to promote personal growth.
For help with these discussions, try the Talking Toolkits website from the Health and Safety Executive. Here you will find prompts for reflection. For example, you might consider:
Leaders should develop skills to ensure inclusive wellbeing conversations that reflect diverse perspectives. Building an environment of curiosity, empathy, and trust helps transform these discussions into growth opportunities. Considering these strategies for discussing sensitive topics, you could:
Biggart, L., Cook, L. L., & Carder, S. (2020). The team as a secure base revisited: Remote working and resilience among child and family social workers during COVID-19. Journal of Children’s Services, 15(4), 259-266.
Griffin, B., et al. (2019). Moral injury: An integrative review. Journal of Traumatic Stress.
Health and Safety Executive. (2023). ‘Work-related stress, depression or anxiety statistics in Great Britain’.
Health and Safety Executive. (n.d.). Managing stress: Talking toolkit
Health and Safety Executive. (n.d.). Management standards on work-related stress
Public Health England (n.d.). Developing and evaluating workplace health interventions.
Schraer, R. (2014, October 1). Six out of 10 social workers would not recommend their workplace. Community Care.
Spilg, E., et al. (2022). The new frontline: Exploring the links between moral distress, moral resilience and mental health during the pandemic. BMC Psychiatry, 22, 19.
Winters, M. (2020). Inclusive conversations: Fostering equity, empathy and belonging across differences. Berrett-Koehler Publishers.
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