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Section 4 of 6
Pathway 4: Managing complexity

Managing complexity

The 4 capabilities shown as 4 sections in a circle. Capability 3 which is managing complexity, is highlighted.

Managing complexity as a practice leader

Managing complexity is crucial for practice leaders in children's social care, requiring you to navigate interrelated challenges, make informed decisions, and balance competing needs. 

The following are examples of what it might look like when you manage complexity. 

Critical thinking 

Applying critical thinking to navigate multi-layered challenges, ensuring decisions are informed by data, context, and stakeholder perspectives, guiding your teams toward effective, evidence-based outcomes. 

Emotional intelligence 

Displaying emotional insight, supporting your teams through stress and emotive situations, while managing your own responses to lead with empathy and balance. 

Strategic foresight 

Anticipating both immediate and long-term challenges, developing plans to manage risks such as policy changes or resource constraints, ensuring readiness and adaptability. 

Systems thinking 

Understanding how social care systems interact with wider policies and factors, aligning organisational practices to broader systemic goals and encouraging positive, sustainable change.

Over to you

Spend 10 minutes exploring one of the following: 

  • In what ways have you demonstrated flexibility in adapting your approach to evolving risks or shifting organisational priorities while maintaining high standards of service? 
  • How do you manage uncertainty with important decisions, and what strategies do you use to provide clear direction to your team when facing incomplete or evolving information?

You can use the ‘managing complexity as a practice leader’ section in your 4C leadership capability framework action plan for this activity.


The resources have been developed by Frontline in collaboration with DfE.
Published: 30 January 2025
Last updated: 30 January 2025